Thank you for contacting DisasterReady End-User Support!

Apologies for the difficulties with accessing your account. Kindly note we have gone ahead and sent you a password reset email which contains a password reset link to assist you with access to your account. Kindly note your username is: [USERNAME]. Should you need further assistance with any other issue/inquiry/request, please don't hesitate to contact us. We're more than happy to assist!

Regards,