| Support Category: Non-LMS | Non-LMS Related Inquiry |
| Specialist Notes: |
Users sometimes question CSOD Foundation, skeptical that training offered for free is a scam and questioning the legitimacy of the information offered.
Adapt this SR to address any specific concerns as needed.
| Standard Response: |
Thank you for reaching out and for sharing your concerns. We understand that it’s important to be cautious when engaging with online platforms and support services.
The CSOD Foundation is a legitimate, free initiative created by Cornerstone OnDemand (CSOD). Its purpose is to provide individuals with access to a variety of training programs and learning opportunities at no cost. The platform is not affiliated with scams, paid recruitment services, or job placement programs.
Additionally, End-User Support is an official support service dedicated specifically to assisting users of the CSOD Foundation platform. Our chat and email support channels are provided to help with platform access, navigation, troubleshooting, and general learning-related questions.
If you would like to further verify the legitimacy of the CSOD Foundation, you may visit Cornerstone OnDemand’s official website ((https://www.cornerstoneondemand.org/)) or review publicly available information about their corporate social responsibility and foundation initiatives.
We appreciate your diligence and are here to help if you have any additional questions or need clarification.