Client Information 4

• Client Information
• System Requirements
• Mobile Devices
• Proxy

Login Related 1

• Password Change Email

Account Related 13

• Account Information Incorrect
• Location Missing From Account Registration Form
• Change Email Address
• Pending Approval
• Switching Portals

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Basic Support 4

• Admin Assistance
• Can I Share My Badges?
• How May I Provide Feedback?
• Cornerstone App

Training Related 7

• Courses
• Playlists
• Certificates
• Train Your People: Featured Page
• Run a Transcript Report

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Specific Training 3

• Professionals in Humanitarian Assistance and Protection (PHAP) Certification
• Mental Health and Psychosocial Wellbeing of Children, Adolescents and Youth: Part 2
• Security Risk Management Professional (SRMP) Certification

Non-LMS Inquiry/Donations 4

• Does DisasterReady Provide Financial or Material Donations?
• Requesting Recommendation Letter
• CSOD Foundation Legitimacy and Credibility
• Employment Inquiry

Ticket Processing 16

• Chat User Logged Out While Unassigned
• FoundationReady Common Tickets
• No Account
• Failed Registration | Mobile Device
• Inactive Account

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