| Support Category: User Account | Account Portal Switch |
Specialist Notes: |
There are very few VolunteerReady users but if you should get one who asks to be switched or who is trying to locate a course on another site (DR, NPR) you may switch the user's account type with their permission. Be sure to update both the Organization (Division) field AND the Organization field.
Standard Response: |
I would be happy to assist you by switching your account to a DisasterReady/NonprofitReady account. Kindly allow me just a moment to process this request for you.