Support Category: Course Related >> Course Completion Issue


Specialist Notes:


Kindly refer to the information in the SR Course Completion Mark Process.  


Standard Response:


Thank you for allowing us to assist you!

With the screenshot you provided acting as proof of completion, we have granted you a course completion mark for the course "[COURSE NAME]". If the course offers a certificate, you'll be able to print it with the help of the instructions below:

1. From the Home page select MY LEARNING to go to your transcript (Note: You can go straight to your completed transcript from the welcome page by clicking on the COMPLETED link under MY LEARNING DASHBOARD).
2. From the Transcript page, change Active to Completed in the dropdown
3. Click the blue button next to the desired COURSE TITLE to view the Completion Page.
4. Click on PRINT MY CERTIFICATE. A new window will open and you can save the Certificate as a PDF file on your computer.

Note: Some courses may require you to complete an online evaluation at the end of the course before you can print your certificate.

Should you need assistance with another other issue/inquiry/request, please let us know. We'll be delighted to assist you!

Regards,