Ticket Processing
Support Category: Account Related >> No Account Specialist Notes: Standard Response: Thank you for contacting DisasterReady End-User Sup...
Tue, 17 Dec, 2024 at 5:03 AM
Support Category: Account Related >> Account Creation Inquiry Specialist Notes: Use this SR if a user does not have an account and is having d...
Mon, 22 Sep, 2025 at 6:22 AM
Support Category: Account Related >> Inactive Account Specialist Notes: Some additions have been made to the profile requirements so users wi...
Sun, 12 Oct, 2025 at 5:34 AM
Support Category: Account Related >> Inactive Account Specialist Notes: If users are unable to access or do not receive verification emails wh...
Sun, 4 Jan, 2026 at 10:54 AM
Support Category: Account Related >> Deactivate Account Specialist Notes: This SR is applicable after deactivating a user's account (at t...
Sun, 12 Oct, 2025 at 5:35 AM
Support Category: Account Related >> Account Info Update Request Specialist Notes: Use this SR when a user requests a name update but didn'...
Sun, 12 Oct, 2025 at 5:36 AM
Support Category: Account Related >> Account Info Update Request Specialist Notes: Use this SR when an Arabic user requests for a name update ...
Sun, 12 Oct, 2025 at 5:37 AM
Support Category: Account Related >> Account Info Update Request Specialist Notes: Users may email to inquire about the name on their account ...
Tue, 16 Sep, 2025 at 5:14 AM
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