Example: https://eskillzlivesupport.freshdesk.com/a/tickets/19357

***Please use an incognito tab or window when testing user login credentials.***

Instructions for processing login requests in CSOD can be found here. 

Thank you for contacting DisasterReady End-User Support and we apologize for any difficulties you experienced.

Kindly note, that we have found your account and have manually reset your password for you. Kindly see your login information below:

Log URL: https://ready.csod.com/

Username: 

Temporary Password: 

Kindly note, we have tested this login credential before sending and we can confirm that it is working. Please do not copy + paste your login information to avoid copying in unnecessary spaces.

Should you require assistance with any other inquiry, please feel free to contact us again at your convenience.

Have a great day!