FoundationReady Common Tickets

Password Reset
Support Category:  Login Related | Login Request Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/19357 ***Please use ...
Mon, 23 Mar, 2026 at 8:53 AM
Inactive account
Support Category: User Account | Inactive Account Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/18093 ***Kindly note,...
Mon, 23 Mar, 2026 at 8:54 AM
Account Name Incorrect
Support Category: User Account | Info Incorrect Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/17400 Standard Respon...
Mon, 23 Mar, 2026 at 8:54 AM
Name on Certificate Update
Support Category: Certificate Inquiry | Wrong Name Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/18846 Standard Res...
Mon, 23 Mar, 2026 at 8:54 AM
Account Deactivation Request | Follow-up to User
Support Category: User Account | Deactivation Request Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/19083 Standard ...
Mon, 23 Mar, 2026 at 8:54 AM
After Account Deactivation
Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/28604 Standard Response: Thank you for your response!  Kindly not...
Mon, 23 Mar, 2026 at 8:55 AM
Account Merge Request | Escalation to Admin
Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/18839 Standard Response: Hello [NONPROFIT READY/DISASTERREADY] Admini...
Mon, 23 Mar, 2026 at 8:55 AM