Specialist Notes:


Example: https://eskillzlivesupport.freshdesk.com/a/tickets/18839

Standard Response:


Hello [NONPROFIT READY/DISASTERREADY] Administrators,


Can you assist us with the following request, please?


Requester Name: 

Requester Email Address: 


Request: Requesting to have Account 2 merged into Account 1 which is the current account.

Summary: [USER NAME] is requesting to have the following accounts merged including transcript records.


Account 1: 

Account 2:


Please advise -- thank you in advance!