Support Category: Certificate Inquiry | Wrong Name


Specialist Notes:


Users may request a name update for previously earned certificates after a name change. If they are asking for more than five certificates to be edited, advise them that we limit the number of requests to five.


Standard Response:


We are able to update certificates as requested,  but there is a limit to the number of certificates we can edit per user. We can process a maximum of five certificates. If you can list up to five specific certificates that need to be updated, we can take care of this request.