Certificates

Accredited Courses
Support Category: Certificate Inquiry  Specialist Notes: Standard Response:  Yes, there are courses that are accredited. They are either NASBA...
Tue, 17 Dec, 2024 at 4:52 AM
Completion Credit for Course in Another Language
Support Category: Certificate Inquiry Specialist Notes: If a user has completed a course in one language and is requesting the certificate in a diff...
Sun, 21 Dec, 2025 at 9:32 PM
Translate Certificate Information To Another Language
Support Category: Certificate Inquiry Specialist Notes: Users may ask if the certificate information can be edited or updated to a different language....
Sun, 21 Dec, 2025 at 10:24 PM
Certificates | Individual Certificates for Course Modules in a Curriculum
Support Category: Certificate Inquiry Specialist Notes: Standard Response: Kindly note that due to a recent update, completion certificates are ...
Tue, 17 Dec, 2024 at 4:53 AM
DisasterReady Certificates | Print
Support Category: Certificate Inquiry | Print  Specialist Notes: Proxy enroll to verify the course shows up as completed under the completed tab and...
Sun, 15 Jun, 2025 at 8:08 AM
Certificates | Incorrect Name
Support Category: Certificate Inquiry | Wrong Name  Specialist Notes: When a user comes into chat stating the name on his/her certificate is incorr...
Sun, 12 Oct, 2025 at 5:23 AM
Certificates | QR codes
Support Category: Certificate Inquiry Specialist Notes: Users may suggest or inquire about QR codes being added to certificates for verification or ...
Wed, 20 Nov, 2024 at 10:11 AM
Certificates | Requests For Changing Information
Support Category: Certificate Inquiry Specialist Notes: Users may ask to have their certificates customized/altered to meet external requirements or...
Wed, 20 Nov, 2024 at 10:12 AM
Certificate | Updating Multiple Certificates
Support Category: Certificate Inquiry | Wrong Name Specialist Notes: Users may request a name update for previously earned certificates after a name...
Sun, 12 Oct, 2025 at 5:25 AM
Certificate | Not Offered For All Trainings
Support Category: Certificate Inquiry | Availability Specialist Notes: Users may be confused when they complete a short video training or an extern...
Fri, 31 Jan, 2025 at 10:46 AM