| Support Category: Certificate Inquiry | Availability |
| Specialist Notes: |
Users may be confused when they complete a short video training or an external offering and no certificate is available. They may also misunderstand that viewing materials associated with a training is not a course completion and does not earn a certificate.
| Standard Response: |
Our certificates are available for most Online Classes and Curriculums. However, certificates are not issued for External Content, Materials, or Videos.
These training types are identifiable by the icons associated with them at our site:
