Support Category: User Account | Deactivation Request


Specialist Notes:


If a user specifically requests account deletion or insists after being informed that their account was deactivated, escalate the issue.


When escalating a deactivation request, also include a request to remove the user's email address from any subscription emails.


Standard Response:


Thank you for waiting. Kindly note that we will need to escalate your request to CSOD Foundation Administrators for assistance. Kindly allow me a few moments to create your ticket.