Support Category: LMS Navigation Specialist Notes: Standard Response: Once you complete your registration form you can register for courses. ...

Support Category: Course Information Inquiry  Specialist Notes: Standard Response: Yes - all courses will be bookmarked for you.  Go to MY LEA...

Support Category: LMS Navigation  Specialist Notes: Canned Response Code: /DR02 Standard Response: To launch courses within a curriculum,...

Support Category: LMS Navigation Specialist Notes: Standard Response: You can access your completed courses by following the steps below: 1. ...

Support Category: LMS Navigation Specialist Notes: Should a user come into chat requesting a list of the training which they have "Saved for L...

Support Category: LMS Navigation  Specialist Notes: Users and Specialists can use the filter to search for/determine if a course is mobile-friendly...

Support Category: Course Information Inquiry  Specialist Notes: This SR may be used for any removed course. Due to Flash End of Life, DR has comple...

Support Category: Course Information Inquiry  Specialist Notes: Use this response whenever you have a FoundationReady user either come into chat or ...

Support Category: Certificate Inquiry  Specialist Notes: - Proxy enroll to locate the course under the 'Archive' tab. (Often the user does ...

Support Category: Course Completion Issue  Specialist Notes: The CSOD Foundation Administrators have granted End-User Support permissions to mark a ...