Courses
Support Category: LMS Navigation Specialist Notes: Standard Response: Once you complete your registration form you can register for courses. ...
Mon, 15 Sep, 2025 at 2:57 AM
Support Category: Course Information Inquiry Specialist Notes: Standard Response: Yes - all courses will be bookmarked for you. Go to MY LEA...
Tue, 17 Dec, 2024 at 4:55 AM
Support Category: LMS Navigation Specialist Notes: Canned Response Code: /DR02 Standard Response: To launch courses within a curriculum,...
Sun, 12 Oct, 2025 at 5:15 AM
Support Category: LMS Navigation Specialist Notes: Standard Response: You can access your completed courses by following the steps below: 1. ...
Mon, 15 Sep, 2025 at 2:58 AM
Support Category: LMS Navigation Specialist Notes: Should a user come into chat requesting a list of the training which they have "Saved for L...
Sun, 12 Oct, 2025 at 5:16 AM
Support Category: LMS Navigation Specialist Notes: Users and Specialists can use the filter to search for/determine if a course is mobile-friendly...
Sun, 12 Oct, 2025 at 5:16 AM
Support Category: Course Information Inquiry Specialist Notes: This SR may be used for any removed course. Due to Flash End of Life, DR has comple...
Wed, 20 Nov, 2024 at 9:18 AM
Support Category: Course Information Inquiry Specialist Notes: Use this response whenever you have a FoundationReady user either come into chat or ...
Wed, 20 Nov, 2024 at 9:19 AM
Support Category: Certificate Inquiry Specialist Notes: - Proxy enroll to locate the course under the 'Archive' tab. (Often the user does ...
Wed, 20 Nov, 2024 at 9:20 AM
Support Category: Course Completion Issue Specialist Notes: The CSOD Foundation Administrators have granted End-User Support permissions to mark a ...
Wed, 20 Nov, 2024 at 9:22 AM
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